Refund Policy
This Refund Policy outlines the terms for membership fees and donation payments made through our website.
1. Membership Fees
-
Membership fees are generally non-refundable.
-
Refund requests may be considered only in exceptional circumstances and at the association’s sole discretion.
-
If approved, refunds will be processed through the same payment method originally used.
-
Administration or bank charges may be deducted from any refund amount.
2. Donations
-
All donations are non-refundable once received.
-
Donation payments may be allocated to general operational needs, community activities, or other approved uses within the association.
3. Duplicate or Error Payments
If you believe you have made a duplicate payment or an error occurred, please contact us immediately. We will review the case and, if appropriate, issue a refund.
4. Processing Time
If a refund is approved, please allow 7–14 business days for processing, depending on your bank or payment provider.
5. Contact
If you need assistance, please reach out to us using the contact details provided on our Contact page.
